Payment & Checkout š³
Q: Are taxes included?
ā
Tax-Free Shopping: No sales tax applied at checkout.
Q: Payment Options
š Secure Payments via:
ā¢ PayPal (recommended)
ā¢ Visa credit cards
ā¢ Bank transfer
Q: Can I pay using my phone?
š±Ā Mobile-Friendly Payments:
ā¢Ā Via PayPal App:Ā Securely checkout with FaceID/TouchID
ā¢Ā Browser Payments:Ā All mobile browsers supported
ā ļøĀ Note: We don’t accept credit card infoĀ over the phoneĀ for security compliance
Q: Payment security?
š”ļø Bank-Level Protection:
- 256-bit SSL encryption
- PCI-DSS certified
- Automatic fraud monitoring
Note: Ensure your browser shows š symbol before payment
Payment Troubleshooting
ā If credit card errors occur:
- Refresh browser & clear cache
- Verify billing address matches card
- Contact your bank for authorization
Order Management š¦
Q: Inventory status?
š¦Ā Real-Time Stock:Ā 98% items ship1-3day. If unavailable:
ā¢ Get SMS/email alert within 2 hours
ā¢ Choose replacement or instant refund
Q: Order modifications?
ā³ 30-Minute Grace Period:
Edit/cancel via “Manage Order” portal
After shipping: Contact carrier directly
Q: Tracking orders?
š² Smart Tracking:
- Get text/email with live map link
- Setup delivery alerts via carrier app
- 24/7 virtual assistant tracking support
Q: Missing package?
šØĀ Delivery Guarantee:
If not received within:
ā¢ 15 business days (international)
Get full refund or priority reshipment
Returns & Warranty š
30-Day Satisfaction Promise
š¦ Hassle-Free Returns:
- Initiate return in account portal
- Print prepaid return label
- Full refund when scan received
Q: Processing time?
ā±ļø Fast Resolution:
ā¢ Refunds: 3-5 business days
ā¢ Replacements: Shipped within 24hrs
ā¢ Exchanges: Priority shipping upgrade