Need Help? We’re Here For You!
👉 Quick Links
• Shipping & Delivery Questions
• Returns & Exchanges Policy
• Contact Us Directly
Response Time & Support Hours
📩 Most inquiries receive a response within 1 business day
🕒 Live Support Hours (Local Time):
Monday-Friday | 9:00 AM – 5:00 PM
Saturday | 10:00 AM – 6:00 PM
Sunday | Closed
FAQ Highlights
Q: When will I receive my order?
A: Your order goes through two phases:
- Processing: 1-3 business days (we work fast!)
- Shipping: 7-15 business days via tracked delivery
❗ Note: Delivery estimates exclude customs delays and local holidays.
Q: Do you ship worldwide?
A: ✅ Yes! We currently deliver to all major countries.
Q: What’s your return policy?
A: Hassle-free replacements within 30 days of delivery:
• Defective items: Immediate replacement
Q: How to contact you about my order?
A: Choose your preferred method:
📧 Email: KT@glamourcase.com
📨 Pro Tip: Reply directly to your order confirmation email for faster service!